{"id":13595,"date":"2021-10-18T20:28:40","date_gmt":"2021-10-18T20:28:40","guid":{"rendered":"https:\/\/www.silknuit.com\/?page_id=13595"},"modified":"2021-12-01T15:30:16","modified_gmt":"2021-12-01T15:30:16","slug":"politica-de-retur","status":"publish","type":"page","link":"https:\/\/www.silknuit.com\/en\/politica-de-retur\/","title":{"rendered":"RETURNS POLICY"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"13595\" class=\"elementor elementor-13595\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-df2f2a2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"df2f2a2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4051398\" data-id=\"4051398\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-66bfa2f elementor-widget elementor-widget-text-editor\" data-id=\"66bfa2f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">In accordance with <\/span><b>Emergency Ordinance No 34\/2014<\/b><span style=\"font-weight: 400;\"> regarding consumers\u2019 rights for distance and off-premises contracts: \u201cThe consumer has the right to notify the seller, in writing, that they\ncancel the purchase, without penalty and without giving any reason, within 14 business days as of the delivery of the goods or the conclusion of a contract for services\u201d.<\/span><\/p><p><span style=\"font-weight: 400;\">If you wish to return any purchased items, Silk Nuit guarantees<\/span><b>the 14-day return period under Romanian law.<\/b><\/p><p><span style=\"font-weight: 400;\">Follow these steps to request a return:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access, download, and fill in the <\/span><b>Return Form;<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inform our Customer Service department via email: <a href=\"mailto:contact@silknuit.com\">contact@silknuit.com<\/a> about the package you wish to return;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ship the package, together with the Return Form, at the following address: Calea Bucurestilor 21-25, Otopeni, Ilfov<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Within 14 business days as of the receipt of your return, we will inform you via email about\nthe status of the refund for the returned item(s) to the account listed on the Return Form.<\/span><\/li><\/ul><p><b>Return costs are at the customer's expense.<\/b><\/p><p><span style=\"font-weight: 400;\">In case the item received is faulty or does not match your order, please send us your return request via email: <a href=\"mailto:contact@silknuit.com\">contact@silknuit.com<\/a>together with photos of the item. Return costs in this case will be incurred by Silk Nuit.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Potrivit dispozitiilor OUG 34\/2014 privind protectia consumatorului la incheierea si executarea contractelor la distanta: \u201eConsumatorul are dreptul sa notifice in scris comerciantului ca renunta la cumparare, fara penalitati si fara&hellip;<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13595","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>POLITICA DE RETUR - Silk Nuit<\/title>\n<meta name=\"description\" content=\"Politica de retur a site-ului silknuit.com. Va rugam sa parcurgeti informatiile legate de retur prezente in aceasta pagina.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.silknuit.com\/en\/politica-de-retur\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"POLITICA DE RETUR - Silk Nuit\" \/>\n<meta property=\"og:description\" content=\"Politica de retur a site-ului silknuit.com. 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